sekarPrivacy Policy
This page describes what we collect when you use sekar and how we keep that data protected. We process personal information only when you open an account, deposit funds, place wagers, or request support. Your identity documents, payment details, and betting history remain encrypted and stored in compliance with regional data regulations.
We do not sell your information to third parties for marketing purposes. We share data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), regulatory bodies, and law enforcement only when legally required. This policy applies to all sekar users accessing our platform from supported jurisdictions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
Please read this policy carefully. If you do not agree with our data practices, do not use sekar. Your continued use of our platform indicates acceptance of these terms.
What data we collect on sekar
We collect information in three categories. First, account data: your email address, phone number, full legal name, date of birth, and identity document number (from your passport, ID card, or driver's license). We require this to verify your identity before you deposit or wager—standard KYC (Know Your Customer) compliance applies to all regulated gaming platforms.
Second, payment data: your bank account number or e-wallet details (OVO, e-wallet, mobile banking, local payment, online payment, e-wallet), billing address, and transaction history. We do not store credit card numbers directly; payment processors retain encrypted card data on their own secure servers. Third, activity data: your bet history, game choices, account balance, login timestamps, device type (iPhone, Android, desktop), and IP address. We use this data to detect fraud, settle disputes, and comply with anti-money-laundering regulations.
We do not collect cookies for tracking across third-party websites. We do collect session cookies on sekar itself to maintain your login state and remember your language preference. You can clear cookies anytime in your browser settings without losing your account (though you will need to re-login).
How we use your data
We use your email to send you account confirmations, deposit receipts, withdrawal status updates, and security alerts (password change, login from new device, 2FA code). We use your phone number for two-factor authentication and to contact you about account issues or suspected fraud. We use your identity documents to verify you are who you claim to be and to comply with regulations in your jurisdiction.
We use your payment details solely to process deposits and withdrawals. We use your betting history to calculate your account balance, settle disputes, and generate your transaction archive. We use your IP address and device data to detect patterns of fraud or unauthorized access. We do not use your data for targeted advertising, market research, or any purpose beyond sekar account management and legal compliance.
Third-party processors and data location
We share your payment details with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to facilitate deposits and withdrawals. We share your identity information with anti-fraud vendors to detect suspicious account activity. We may disclose your data to regulatory authorities, tax agencies, and law enforcement if legally compelled (court order, government request, or legal investigation).
Our sekar servers may sit outside your jurisdiction; we use Amazon Web Services data centers in Southeast Asia with TLS 1.3 encryption in transit and AES-256 encryption at rest. Your data does not leave our secure infrastructure without your explicit request (e.g., a withdrawal to your online payment wallet) or legal mandate. If you have concerns about data location, you can request a copy of your data or file a data portability request via our support team.
Your rights regarding your data
You have the right to access all data we hold on you. Request your data export anytime in your sekar account settings; we provide a CSV file within 5 business days. You have the right to correct inaccurate information: update your email, phone, or address directly in your account. You have the right to delete your account and request permanent data erasure, though we retain records as noted above for legal compliance.
You have the right to object to specific data uses (e.g., fraud detection cookies), though this may limit your account functionality. You have the right to complain to your regional data protection authority if you believe we have mishandled your information. Contact details for data protection agencies are available in your jurisdiction (e.g., Indonesia's Otoritas Jasa Keuangan for financial complaints).
Contact our data team
To exercise any of these rights, email our privacy team at [email protected] or submit a request through your sekar account settings. We respond to all valid requests within 30 days.
Our security practices
We encrypt all data in transit using TLS 1.3 and at rest using AES-256. Your password is hashed (not stored as plain text) and never visible to our support staff. We enforce password changes every 90 days and rate-limit login attempts to block brute-force attacks. We require two-factor authentication (SMS or authenticator app) for withdrawals above your account tier limit.
We conduct regular security audits via third-party penetration testers. We monitor for unauthorized access patterns and trigger alerts if we detect suspicious activity (login from unusual location, rapid bet escalation, withdrawal to new payment method). We do not guarantee standard security practices—no online platform can—but we undertake reasonable measures to protect your account and data.
Changes to this policy
We may update this privacy policy if our data practices change (e.g., new payment processors, new jurisdictions, regulatory changes). We notify you of material changes via email and in-app banner at least 30 days before they take effect. Your continued use of sekar after the change date constitutes acceptance of the updated policy. Review this page periodically for updates, especially before major holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi when we may adjust data processing for seasonal volume.
Summary: how sekar protects your privacy
We collect minimal data necessary for account verification, payment processing, and fraud prevention. We encrypt all data in transit and at rest. We do not sell your information to third parties for marketing. We share data with payment processors, regulators, and law enforcement only when legally required. You have the right to access, correct, and delete your data.
Our servers use industry-standard encryption (TLS 1.3, AES-256). We enforce password security, rate-limit login attempts, and support two-factor authentication. We conduct regular security audits and monitor for suspicious activity on your account. If you suspect unauthorized access, change your password immediately and contact our support team via the app.
For questions about this privacy policy or to exercise your data rights, contact us at [email protected]. You can also visit our Terms and Conditions page for account rules and dispute procedures. sekar is available only where local law permits; your access and use must comply with your jurisdiction's regulations.